Activities in the Document Solutions Business

In the face of the continuing economic recession, companies regard streamlining (cost reduction) as a priority in their corporate management. In response, we provide consulting services and systems to help them optimize their print environment and manage and use documents efficiently. In addition, we are providing an integrated document management system, which uses copy machines as network portals to digitize paper information and link it with electronic data stored on the mission-critical system.

To achieve growth, we specifically help clients strengthen their customer relations (sales promotion, etc.) and create business. Our “direct 2 one” outsourcing service, which supports one-to-one marketing using print-ondemand technology, is one of our representative services. In addition, our color management service that globally manages corporate color on prints is also contributing to growth and governance.

With governance, we provide consulting services and solutions to help clients comply with the so-called J-SOX law and carry out enterprise risk management (ERM). Specifically, we centrally manage documents distributed in the company, identify corporate governance related problems regarding document f lows, and help clients solve the problems identified and improve their operations.

In the Global Services business that we started in April 2007, we are offering outsourcing services focusing on clients’ documentrelated costs and business processes. In partnership with Xerox Corporation in the United States, we provide clients who are expanding their business globally with the same service across the world. By increasing the efficiency of document flows, we can help clients reduce their costs and improve their productivity.

In fiscal 2009, we have reorganized our marketing structure by dividing the organization by industry of customers to understand their needs more deeply and deliver optimal proposals to them. In addition, to respond to diversifying needs flexibly and promptly, we are strengthening partnerships with IT vendors and system integrators. We will continue to support clients in solving their problems through the concerted efforts of all functions, from R&D to sales and marketing.