Response to New Trends: Human diversity
Enhancing Human Resources Development in the New Long-Term Management Plan
In the face of the great changes made to its business environment, the Fujifilm Group has listed enhancing human resources development as one of its basic strategies in its new long-term management plan.
Focusing on awareness raising, enhancement of individual capabilities and cultural reform, and on developing core human resources
In the new long-term management plan, we regard improvements to the way we develop human resource as an important strategy, focusing particularly on the following two themes: awareness raising, enhancement of individual capabilities and cultural reform, and the development of core human resources. In line with this policy and taking advantage of the holding company system, FUJIFILM Holdings is playing an important role as a facilitator for mutual exchanges and cooperation as well as in finding solutions to common problems among Fujifilm Group companies.
With our focus on awareness raising, enhancement of individual capabilities and cultural reform, we aim to encourage all employees in the Group to raise awareness of their roles as “challengers” to the market and to improve their capabilities in dealing with the market and customers in an unassuming way. To this end, we began conducting joint seminars for Fujifilm and Fuji Xerox employees in fiscal 2008 and since then have held our FF/FX Synergy Training program for middle-ranking employees seven times and our Seminar for Leaders for senior managers eight times. These seminars showed us that employees of the two companies held prejudices against each other, different perspectives on doing business, and boundaries to their actions that hinder the generation of synergy effects. At the same time, however, we are convinced that these seminars will provide employees with opportunities to overcome these boundaries. For this reason, we feel that it is important to continue to hold similar seminars in 2009 onwards.
In focusing on the development of core human resources, we will promote further exchanges between Fujifilm and Fuji Xerox, in order to develop effective core human resources who will play a central role in the Fujifilm Group and strengthen the management of the two companies. Also, by promoting human exchange with overseas business sites across the entire Group, we want to accelerate the development of global human resources.
Message
The value of generating a Group synergy
![[picture] Nobuyuki Okamura Director and Corporate Vice President of FUJIFILM Holdings Corporation Executive Vice President and Representative Director of Fuji Xerox Co., Ltd.](pack/images/human_img_06.jpg)
Nobuyuki Okamura
Director and Corporate Vice President of FUJIFILM Holdings Corporation Executive Vice President and Representative Director of Fuji Xerox Co., Ltd.
I had been involved in information systems (microsystems, etc.) and printing systems at Fujifilm until five years ago and often met with Fuji Xerox employees during my work. While recognizing that we belong to a common Group there are also differences in the corporate cultures of the two companies, I had always thought that synergy and fusion between the two, both of which focus on images and information as their core businesses, would lead to greater possibilities. And now that the two companies are strengthening their mutual ties in the age of digitization, there are even more common areas in the fields of images and information and communication. If these two operating companies can cooperate and learn from each other and generate synergy based on the premise that employees in both companies can enhance their own capabilities, I am sure that the Fujifilm Group will gain an unrivalled competitive advantage.
Joint training to enhance synergy within the Group
![[picture] Participants in the third training program](pack/images/human_img_01.jpg)
Participants in the third training program
![[picture] Participants in the fourth training program](pack/images/human_img_02.jpg)
Participants in the fourth training program
![[picture] Participants in the training program were divided into four groups.](pack/images/human_img_03.jpg)
Participants in the training program were divided into four groups.
The Fujifilm Group conducted joint training programs for human exchange seven times during the period from February 2008 to February 2009, targeting middle-ranking employees (e.g. section managers and leaders) of Fujifilm and Fuji Xerox, the two core operating companies for the Group.
The training was designed to provide participants with opportunities to understand, recognize, and discuss the detailed differences and commonalities in the corporate cultures of the two companies and to identify specific themes to be tackled from a Group viewpoint. Twelve employees from each of the companies participated in each seminar, including people from the sales, and research and development departments and head office. The four-day program, including an overnight stay, has three themes: “creating and sharing a sense of comradeship in the Group,” “sharing the direction and challenges of the Group and identifying specific themes to be tackled,” and “proposing specific themes and actions.” As a result of the training, a total of 28 written proposals to foster group synergy were submitted to FUJIFILM Holdings. The submitted proposals were made into a brochure and copies were distributed to all participants of the training program so that they could all share the ideas in the proposals.
VOICE
Results of training: a strong commitment to generating the forms of synergy suggested in the proposals
![[picture] Iwao Kobayakawa Manager of the Personnel Division FUJIFILM Holdings Corporation](pack/images/human_img_07.jpg)
Iwao Kobayakawa
Manager of the Personnel Division FUJIFILM Holdings Corporation
After reading the proposals of the participant teams at the end of the training, I realized that their commitment to generating forms of synergy across the Group was stronger than expected, and this convinced me that the training had provided them with good opportunities to move forward in generating synergy across the Group. We plan to hold this training program again in fiscal 2009 and hope that it will lead to the creation of a wider network of human resources and enhance the development of human resources within the Group.
Seminar for Leaders raises awareness
![[picture] Seminar for Executive Officers in Charge of Reforms](pack/images/human_img_04.jpg)
Seminar for Executive Officers in Charge of Reforms
![[picture] Seminar for Leaders](pack/images/human_img_05.jpg)
Seminar for Leaders
The Fujifilm Group encourages employees to increase their awareness, strengthen their individual capabilities, and reform the corporate culture as a basis for formulating and implementing its new long-term management plan, which will show future growth strategies to be implemented in the dramatically changing business environment. Based on this, we held a Seminar for Leaders eight times from August to December 2008, targeting some 240 divisional and departmental managers and group leaders in Fujifilm and Fuji Xerox.
Managers participating in the seminars are to serve as reform leaders, focusing on discussing the current situation in their workplaces, beyond the boundaries of what the companies should do to foster reform. Each participant made a declaration to lead reform.
After participating in the overnight seminar, reform leaders have a stronger sense of risk and commitment to reform in the workplace, and are communicating what they learned at the seminar to those around them. We will continue to hold these seminars to increase employee awareness of the importance of reform.
VOICE
Stronger commitment to accelerating reform and increasing a sense of unity
![[picture] Kiyotaka Fukino Manager of the Personnel Division FUJIFILM Holdings Corporation](pack/images/human_img_08.jpg)
Kiyotaka Fukino
Manager of the Personnel Division FUJIFILM Holdings Corporation
At the Seminar for Leaders, participants increased their sense of risk and commitment to accelerating reform and also strengthened ties and a sense of unity. Since participating in the seminar, they have been meeting together voluntarily to confirm the progress made in achieving their targets. In the future, we will introduce similar activities that provide employees with a variety of opportunities.
TOPIC Human resource development at Fuji Xerox of Shenzhen Ltd.: Supporting the development of individual employees
Fuji Xerox of Shenzhen, which is a production subsidiary of Fuji Xerox, is implementing its own Employees Assistance Program (EAP) to support employees in developing their capabilities and careers and maintaining and improving their mental health.
Starting an EAP to help younger employees manage stress and worry
![[picture] Educational program implemented in Shenzhen](pack/images/human_img_09.jpg)
Educational program
implemented in Shenzhen
As is often the case with companies in South China, Fuji Xerox of Shenzhen Ltd. has teenage production line workers who came to the city to work straight after graduating from rural schools. We started an EAP in 2006 after becoming aware that a lot of employees had communication problems with their managers and colleagues. They also had a variety of problems and no one to talk to about their worries and dissatisfaction. We obtained these findings from a survey we conducted on the stresses employees were experiencing in their personal lives and at work.
More than 9,600 employees participate in 50 courses over three years
The EAP consists of various courses, on subjects such as “communication and human relationships,” “managing stress,” “mental health and managing your life,” and “ideas and concepts for teamwork.” These are said to be commonly-experienced themes in South China, and Fuji Xerox of Shenzhen holds the courses in cooperation with a local NPO called the Institute for Contemporary Observation (ICO) and an organization specializing in mental health. All employees participate in the mandatory course on “communication and human relationships“ and we also provide them with a range of optional courses at their request, including courses on “friendship and managing emotions,” “career planning,” and “basic economic knowledge.”
We also offered group leaders at the factory education on how to lead in addition to education on business management, in order to support them in encouraging communication with others both in their private lives and in business, and in developing their own careers.
Improving employee satisfaction with a hotline and face-to-face counseling service
![[picture] Toshihiko Okaji Director & General Manager of Fuji Xerox of Shenzhen Ltd.](pack/images/human_img_10.jpg)
Toshihiko Okaji
Director & General Manager of
Fuji Xerox of Shenzhen Ltd.
In cooperation with an organization specializing in mental health, we opened a hotline and face-to-face counseling service to support employees・mental health. Any employee can use these counseling services for any problem, either by phone or face-to-face outside of working hours. Through these services, we provide young employees who have no one to talk to about their problems with opportunities to seek advice on psychological and physical problems.
By supporting young employees in developing not only as workers but also as individuals, we can increase their motivation, and they will then value their own growth and look after their mental health. This will in turn lead to greater employee satisfaction at work and for the company. Fuji Xerox of Shenzhen will continue to provide these services.
List of training courses provided in fiscal 2006 to 2008 (Extraction)
| Training theme | Number of participants |
|---|---|
| Career planning and work-life balance | 209 |
| Conduct in the workplace | 204 |
| Love, friendship, and sex | 218 |
| Good habits for higher productivity | 100 |
| Creating highly productivity teamsCreating highly productivity teams (*1) | 69 |
| Stress management | 104 |
| Examination of social disorders (*1) | 33 |
| Roles of leaders on production lines (*1) | 44 |
| Work-life balance | 20 |
| Managing your emotions | 56 |
*1 Education for leaders


