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[Priority Issue 1] Raise Compliance Awareness and Ensure Risk Management



Note: The article on this page is taken from Sustainability Report 2017.

Basic Approach

[Image]Charter for Corporate Behavior and Code of Conduct

Charter for Corporate Behavior and Code of Conduct

The Fujifilm Group interprets compliance as “more than simply not breaking the law and acting correctly in the light of common sense and ethics.” We believe that we achieve compliance by responding flexibly with a keen sensibility to the needs of society. A lack of awareness of compliance often leads to increased risk. Consequently, compliance and risk represent two sides of the same coin. A dedicated department in each operating company of the Fujifilm Group manages risks in a comprehensive and integrated manner, recognizing that promoting compliance and managing the risks associated with business operations is a single continuum. We steadfastly advance compliance and risk-management activities across the Group, with our two operating companies, Fujifilm and Fuji Xerox, overseeing their respective affiliates in Japan and overseas.

The Fujifilm Group ensures compliance with laws and regulations, including those related to respect for basic human rights, which is the most fundamental compliance item, as well as for occupational health, the basis for all business activities.


  • (1) Maintain 100% awareness of major risks and full-scale performance of awareness-raising schemes
  • (2) Ensure offering health promotion opportunities to employees
  • (3) Be aware of risk of human right issues across the Fujifilm Group

< Topics1 > Employee Health Management Across the Group
FUJIFILM Holdings recognized as one of the White 500 enterprises


FUJIFILM Holdings was recognized under the 2017 Certified Health and Productivity Management Organization Recognition Program (Large Enterprise Category)—White 500, jointly hosted by the Ministry of Economy, Trade and Industry and Nippon Kenko Kaigi (Japan Health Council) (*). The program aims to highlight outstanding enterprises engaged in health and productivity management through efforts toward resolving local health-related issues or incorporating the health promotion schemes recommended by Nippon Kenko Kaigi into their corporate activities. In the first year of this recognition program, 235 companies were listed in the Large Enterprise category (White 500) and 95 in the Small-to-Medium Enterprise category.

The Fujifilm Group believes it is important to provide an environment in which each employee can work in good health—both physically and mentally—and this is the reason that our employee health management approach is founded upon the two pillars of “work style reform” and “promotion of health.” In 2013, we established the group-wide health promotion council, composed of the Group companies’ HR divisions, industrial doctors, and the Fujifilm Group health insurance association. In 2015, we also introduced the Health Data Bank system that manages the results of the regular health checks and stress checks for each employee in a comprehensive manner. In FY2017, this system is being expanded to cover almost all employees of both the Fujifilm and Fuji Xerox Group companies within Japan.

These efforts resulted in minimizing the medical cost increase within the Group, and a reduction in the total working hours. Based on the data gathered in the Data Bank, we continue to develop more effective health promotion measures and disease prevention schemes.

* Nippon Kenko Kaigi: An organization that puts practical health promotion measures in place, liaising between private companies, with the full backup of the government. Such measures should prolong the healthy life expectancy of individuals and maintain sound medical services in Japan where the population is quickly aging, along with the low birth rate.

Summary of Major Health Promotion Schemes

Introduction of the Health Data Bank system

  • We aim to utilize the health data gathered through this system to create further health promotion measures, and help enable each employee to operate their own PDCA cycle of health promotion.
  • In FY2017, projects are being included visualization of changes in health check results over the years and an analysis of the correlation between hours of sleep and health condition. The aim was to detect individuals who are likely to sustain a lifestyle disease and provide intensive support to them for disease prevention.

Improve health check supports

  • Increase cancer screening check items covered by the corporate health insurance association and also increase subsidies
  • Promote utilization of Fujifilm Nishiazabu Endoscopy Clinic

Encouraging employees to quit smoking

  • Introduction of subsidy to take a quit smoking clinic
  • Thorough implementation of non-smoking during working hours

Utilization of the KenCom service

[Photo]KenCom for health promotion

KenCom for health promotion

  • Provide information of health promotion activities and events in a fun and motivating manner

< Topics2 > Business Continuity Plan in Emergency Situations
Entire Group gets ready for emergency by sharing Kumamoto Earthquake experience


Although FUJIFILM Kyushu (FFQ) sustained significant damage from the Kumamoto Earthquake in 2016, it managed to make a full recovery of the production line after only 37 days following the disaster, thanks to a range of support provided by a number of Fujifilm Group companies. Fujifilm had already reinforced its disaster countermeasures after the Great East Japan Earthquake. All of our Group companies collaborated in organizing a disaster recovery system and have continued to improve it, while conducting regular emergency drills. FFQ has also prepared emergency procedures and this preparation has greatly contributed to the Kumamoto Earthquake recovery. At the same time, the real-life experience of a disaster identified some issues to be addressed in the new measures.

To share and utilize such valuable experience across the Group, FFQ staff members offered lectures to other Group companies about the important actions taken immediately after the earthquake, the problems they encountered, and their Business Continuity Plan (BCP). Approximately 670 people from Group factories and companies attended these lectures. After the lectures, Kanagawa Plant, Fujinomiya Plant, and Yoshida Office conducted emergency drills, adopting the lessons that FFQ had learned from the Kumamoto Earthquake.

The importance of having BCPs in enterprises is increasing with the backdrop of the rising number of natural disasters and terrorist attacks across the world. The Fujifilm Group continues to promote preparation of BCPs, in both hard and soft aspects, based on the experience of the Kumamoto Earthquake and address the issues we identified at that time.

[Photo]Emergency drills were conducted adopting the lessons learned from the Kumamoto Earthquake, such as keeping the overall disaster information up to date using a large whiteboard. Also, the disaster prevention manual is currently being revised.

Emergency drills were conducted adopting the lessons learned from the Kumamoto Earthquake, such as keeping the overall disaster information up to date using a large whiteboard. Also, the disaster prevention manual is currently being revised.

FUJIFILM Kyushu: Important Actions Taken in Emergency Situations

(1) Disaster reduction

FFQ had already prepared well-structured disaster reduction measures. These included establishment of an Emergency Management Team (EMT), a standalone emergency warehouse, and an emergency management headquarters. They had also conducted disaster reduction drills utilizing these structures. All of these minimized the business damage.

(2) Disaster recovery (Infrastructure recovery)

Group companies and other companies in the area offered prompt support. Also, disaster information was gathered quickly utilizing the safety confirmation system, e-Kakushin, and other disaster information websites.

(3) Production line recovery

A dedicated project team was established which kept in close contact with the Fujifilm Group EMT in Tokyo. The Tokyo EMT then liaised with other divisions to offer group-wide support toward plant recovery. The most significant aspect was the dedication of many of the FFQ employees who kept working for the plant's recovery, despite their own houses being damaged by the earthquake.

< Topics3 > Harassment Prevention Seminars
Sexual harassment prevention program for female workers provided via e-learning

[Photo]Easy to understand program contents with concrete examples

Easy to understand program contents with concrete examples

Harassment in the workplace is a serious issue that damages the working environment and severely impacts employees' working motivation. Fujifilm has already been providing compliance-related education including a topic on harassment prevention and had set up the Compliance Helpline. In FY2016, we took a new approach and offered a sexual harassment prevention program for female workers through our e-learning system. Based on the fact that more than 80% of harassment sufferers are women, the program is designed to give female workers some ideas concerning preventive measures against harassment.

It is said that one of the issues related to the occurrence of harassment is “recognition difference” between the harasser and the sufferer concerning the situation. As a means to avoid such recognition difference, the program provided a lesson about a communication skill called “assertion.” This is a skill to enable someone to assert their intention while still valuing both parties engaged in the conversation. The e-leaning program also provided a comprehensive picture of sexual harassment by giving practical examples in a quiz format. It also introduced the approach that women can adopt to prevent sexual harassment and the communication tips with assertion skills. The program received favorable response even from male employees who hoped to participate in the program, reporting that there was much they did not notice in the past.

Fujifilm conducts awareness surveys on all employees in Japan to confirm the understanding of compliance among employees and identify any compliance issues. We aim to create an open, fair, and clear workplace culture and implement compliance measures that take account of employees' ideas and social backgrounds.

Note: The article on this page is taken from Sustainability Report 2017.

Related Information

The Fujifilm Group examines CSR issues from both corporate and stakeholders' viewpoints and moves forward with its CSR activities by setting priority CSR targets and implementing specific measures.

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